Frequently Asked Questions

UREKA is a reputed learning app that is dedicated to providing online coaching classes to students of the West Bengal board. This app provides live Audio-Visual classes to WBBSE  students of classes Nursery to Class- 10.  Our expert faculty will help you to prepare for your examinations in a smooth and seamless manner. If you want to excel in your school studies, subscribe to our digital learning platforms today.

Type ‘UREKA’ in Google Play store Download and install the app in your phone Fill up the registration form:

* Enter your name

* Enter your mobile number

* Enter your Whatsapp number

* Select city or district

* Enter Pincode

* Select the Class from the options given

* Enter a password and confirm it

* You will get an OTP in the given phone number

* Enter the OTP and click on submit.

* Your account dashboard will open.

The main focus of Ureka is to impart education to the students of West Bengal board although we are going to introduce ICSE and CBSE board’s curriculum as soon as possible.

The following classes are already running

LKG

UKG

Class 1

Class 2

Class 3

Class 4

Class 5

Class 6

Class 7

Class 8

Class 9 (WBBSE)

Class 10 (WBBSE)

Class UTSE

The following classes are upcoming –

Class 11 & 12  (WBCHSE) (Humanities, Commerce, Science)

There are four things you can get inside the app.

Chapter wise videos with animation and graphical representation in the form of story-telling.

You will be get chapter wise downloadable notes.

Practice lessons for self-preparations.

Self-assessment tests in MCQ format with a score card in the end

UREKA was launched with the mission that the education of the school students is not affected even during a pandemic. The first two videos of every chapter for each class is free. UREKA charges a modest fee keeping in mind that students come from a wide background. To access the course content in detail, subscribe to our app now. Feel free to call our customer support at 18008890038 if you have any queries.

After registering in the app, go to the menu and click on “Subscription”. Select one or more classes you want to subscribe to, and place order. You don’t have to pay immediately; our customer support team will contact you for payment.

At the end of each video, you will find an automatic comment box where you can write and submit your queries. Our teachers will reply you with clarifications within 24 hours.

UREKA back-end technical support team is working round the clock at your service. If you have any queries, call us or drop a message through the contact us section. Our representatives will help you and answer to you in the quickest possible time. Our helpline number is 18008890038

There are multiple payment options in Ureka :

1.Internet Banking

2.Debit/Credit Card

3.UPI like GPay, Paytm, PhonePe, Amazon Pay etc.

4.You can also deposit your payment directly to our bank account

* Name: UREKA EDU GUIDE PRIVATE LIMITED

* Branch Name: STATE BANK OF INDIA, BRANCH- BADURIA.

* Account No.: 40657647011

* IFSC: SBIN0002005

5.We also have offline payment mode where our representatives can go and collect the money from your location.

Yes, you can subscribe to more than one class using the same ID. For further assistance you can call on 18008890038.

A refund request will be deemed valid only if it is made through an email to urekaeduguide@gmail.com.in or by calling us on 18008890038 within 3 days of placing the order.

We have launched live classes for our students for better & optimum learning.

Yes, you will be able to download notes and take print out of it too.

No, you will have to subscribe to a particular class and get access of all subjects.

Yes, you will be able to talk to our representatives directly over the phone. You may even send your queries by writing. Our teachers will respond to your queries. Call our helpline number 9 18008890038 or email at urekaeduguide@gmail.com

Yes, we have practice facilities in the app where you can test your knowledge of each chapter. There are several questions in the notes section too.

Yes, you can give test on any specific chapter of a subject and get the score of the same.